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Attorney Helpline

Attorney Help Line

Our attorney help line is available to members Monday-Friday, 8 a.m. to 5 p.m.

Insureds that have questions about ethical issues, best practices, and attorney standard of care matters have access to our risk management department through our attorney help line. This dedicated resource is designed to support TLIE’s insured attorneys navigate issues of legal ethics and risk management that arise in their practices.  Attorneys who answer these calls can provide guidance, practical tips and strategies to minimize potential ethical and malpractice pitfalls.

Services We Offer Our Insureds

At TLIE, we believe that loss prevention and risk management is an integral part of the relationship with our members and a significant benefit we can offer. Our relationship doesn’t end with the issuance of your policy. We provide ongoing support, including access to our loss prevention attorney who can answer your questions and offer guidance on issues that may arise in your practice. All TLIE Members can email rskmgmt@tlie.org for help with proactive measures to safeguard against potential risks.

Best Practices Recommendations

As a TLIE insured, we not only protect you when things go wrong, but we also offer best practice recommendations to enhance your practice and minimize exposure to claims.

We offer a range of in person and FREE on demand CLE focused on essential topics such as client engagement, common practice pitfalls, use of technology, client communication, and wellness. We also offer articles and blog posts covering best practices in legal ethics, client management, and effective case handling.

TLIE can also assist assist in developing and/or reviewing internal policies and procedures that promote compliance and risk awareness.

Last, TLIE has a form bank with forms available to its members on common documents used in every day practice consistent with our best practices recommendations.

Forms Library

TLIE Members can email rskmgmt@tlie.org for copies of these forms.

Standard Hourly Fee Agreement

Fee Agreement Criminal Representation

with Flat Fee arrangement

Contingency Fee Agreement

Fee Agreement Family Law Representation

Fee Agreement Insurance Defense Representation

Fee Agreement Estate Planning Representation

Joint Representation of Husband and Wife

Rule 1.04(f)

form for division of fees disclosure to client and client consent

Rule 1.06

form for conflicts disclosures to client and client consent

Rule 1.08

form for informed consent confirmed in writing for acquiring client business interest

Law Firm Manager Checklist

for Rule 5.01 Compliance

Employee Ethics Agreement

Sample Policies and Procedures

Conflicts

Sample Policies and Procedures

Confidentiality

Sample Policies and Procedures

Calendar/Docketing

Sample Policies and Procedures

Trust Accounts/Trust Funds

Sample Policies and Procedures

Supervision of Inexperienced Attorneys

Sample Policies and Procedures

Screening memorandum

for notice to firm attorneys and non-lawyer personnel of screen and screening procedures

Screening notice to former client

as required by Rule 1.10

Screening notice to current client

Firm Consultation Agreement and Advanced Waiver

for use with prospective client prior to consult

Policy for the Permissible Use of Generative AI

Disclosure to clients regarding the Permissible Use of Generative AI

Termination of Representation letter

Non-Representation letter

Closing Firm Checklist and Notice Letter to Clients

DISCLAIMER: These forms are intended only as examples which you may use in developing your own form. They are a starting place, not a final product, and should be adapted to the needs and circumstances of your firm. TLIE’s provision of these forms is not considered legal advice and, as always, you will need to do your own research to make your own conclusions with regard to the laws and ethical opinions. In no event will TLIE be liable for any direct, indirect, or consequential damages resulting from the use of this material.

Learn More About Our CLE Resources

TLIE offers both in person and FREE on demand CLE on a variety of topics. Click here to see more.