We Help Attorneys Succeed

Attorney Helpline

Attorney Help Line

Our attorney help line is available to members Monday-Friday, 8 a.m. to 5 p.m.

Insureds that have questions about ethical issues, best practices, and attorney standard of care matters have access to our risk management department through our attorney help line. This dedicated resource is designed to support TLI’s insured attorneys navigate issues of legal ethics and risk management that arise in their practices.  Attorneys who answer these calls can provide guidance, practical tips and strategies to minimize potential ethical and malpractice pitfalls.  Insureds can email rskmgmt@tlie.org or call 800-252-9332.

Services We Offer Our Insureds

At TLI, we believe that loss prevention and risk management is an integral part of the relationship with our members and a significant benefit we can offer. Our relationship doesn’t end with the issuance of your policy. We provide ongoing support, including access to our loss prevention attorney who can answer your questions and offer guidance on issues that may arise in your practice. All TLI Members can email rskmgmt@tlie.org for help with proactive measures to safeguard against potential risks.

Best Practices Recommendations

As a TLI insured, we not only protect you when things go wrong, but we also offer best practice recommendations to enhance your practice and minimize exposure to claims.

We offer a range of in person and FREE on demand CLE focused on essential topics such as client engagement, common practice pitfalls, use of technology, client communication, and wellness. We also offer articles and blog posts covering best practices in legal ethics, client management, and effective case handling.

TLI can also assist in developing and/or reviewing internal policies and procedures that promote compliance and risk awareness.

Last, TLI has a form bank with forms available to its members on common documents used in every day practice consistent with our best practices recommendations.

Forms Library

TLI Members can download forms directly from the Exclusive Benefit Services page, which is password protected. Use the code provided in the weekly Top Tip email and in your renewal packet to gain access to the resources on this page.

1. Fee Agreement – Standard Hourly

2. Fee Agreement – Criminal Representation

with Flat Fee arrangement

3. Fee Agreement – Personal Injury Contingency

4. Fee Agreement – Family Law Representation

5. Fee Agreement – Insurance Defense Representation

6. Fee Agreement – Estate Planning Representation

Joint Representation of Husband and Wife

7. Fee Agreement – Immigration

with Flat Fee arrangement

8. Rule 1.04(f)

form for division of fees disclosure to client and client consent

9. Rule 1.06

form for conflicts disclosures and client consent when representation may be/become adversely limited by lawyer’s responsibilities to another client

10. Rule 1.06

form for conflicts disclosures and client consent for multiple representation situations (i.e., co-plaintiffs or co-defendants)

11. Rule 1.08

form for informed consent confirmed in writing for acquiring client business interest

12. Law Firm Manager Checklist

for Rule 5.01 Compliance

13. Employee Ethics Agreement

Sample Policies and Procedures

14. Sample Conflicts Policy

15. Sample Confidentiality Policy

16. Sample Calendar/Docketing Policy

17. Sample Trust Accounts/Trust Funds Policy

18. Sample Supervision of Inexperienced Attorneys Policy

19. Screening memorandum

for notice to firm attorneys and non-lawyer personnel of screen and screening procedures

20. Screening notice to former client

as required by Rule 1.10

21. Screening notice to current client

22. Firm Consultation Agreement and Advanced Waiver

for use with prospective client prior to consult

23. Policy for the Permissible Use of Generative AI

24. Disclosure to clients regarding the Permissible Use of Generative AI

25. Termination of Representation letter

26. Declination / Non-Representation letter

27. Closing Firm Checklist

28. Notice Letter to Clients Firm Closing

29. Notice of Non-Representation for Non-Client Constituent of Organizational Client

in accordance with ABA Formal Opinion 514

30. Joint Notice Letter to Client regarding Departing Lawyer

to send to existing clients of lawyer leaving firm regarding departure

31. Lateral Hire Checklist

32. New Client Consult/Screening Checklist

33. Client Communication Checklist – General Litigation

for compliance with Texas Disciplinary Rule of Professional Conduct 1.03

34. Motion to Withdraw – State Court

35. Disclosures and Consents for Law-Related Businesses

for compliance with ABA Model Rule 5.7 and TDPRC 1.06 and 1.08 as it relates to other businesses that lawyers participate in, own, and/or use to perform other law-related services

36. Checklist for Purchasing Legal Malpractice Insurance

37. Letter to client regarding past due fees owed and notice of withdrawal for non-payment

38. Letter to client giving notice of withdrawal for failure to communicate

39. SAMPLE RULE 1.09 Former Client Conflicts Disclosures and Informed Consent

40. Client’s Informed Consent to Lawyer’s Use of AI-Powered Time Tracking Tool

41. Wire Funds Checklist

42. Document Destruction Checklist

for firms without a document destruction policy

43. Letter to client file destruction

more than five years since matter closed

44. Letter to client file destruction

less than five years since matter closed

45. Rule 1.07 Client Consent To Lawyer Acting As Intermediary

46. CLIENT identification and verification checklist

47. Rule 1.08(e) language to use when third party is paying fees

48. Attorney Notice and Warning to Client Regarding Client Use of Artificial Intelligence Tools

49. AI Risk Management Guidelines

DISCLAIMER: These forms are intended only as examples which you may use in developing your own form, and are provided for informational purposes only. They are a starting place, not a final product, and should be adapted to the needs and circumstances of your firm, as well as the facts and circumstances of your particular situation. TLI’s provision of these forms does not constitute legal advice and, as always, you will need to do your own research to make your own conclusions with regard to the laws and ethical opinions. In no event will TLI be liable for any direct, indirect, or consequential damages resulting from the use of this material.

Learn More About Our CLE Resources

TLI offers both in person and FREE on demand CLE for our insureds on a variety of topics.   We also offer in person CLE to bar association groups and law school groups. Click here to see more.