I hope this message finds you and your loved ones safe and healthy.  The ongoing COVID-19 pandemic continues to impact our lives, our communities and our nation in ways that none of us could have ever imagined.  Allow me this moment to assure you that TLIE remains focused on our mission of providing Texas lawyers with the highest quality professional liability insurance delivered with superior personal service to assist you during this time of crisis.

I have no doubt the lawyers of Texas and elsewhere will continue to support each other with creativity, innovative ideas and compassion.  TLIE’s pledge to you is that we will assist you in any way that we can to find solutions to the challenges that you face in practicing law during these unprecedented times.

Like many of you, TLIE is learning and adapting, and we have changed many of the ways in which we operate, all while maintaining our high standards of service.   The safety and well-being of our insureds and staff are our top priority.  TLIE’s offices remain closed, and most of TLIE’s employees are working from home. 

Telephone calls to TLIE are answered by a virtual receptionist, and those calls are routed to employees at home.  Applications, quotes, policies and invoices are all processed electronically.  Risk management presentations and even claims are being handled remotely, including a few mediations conducted via Zoom.  Insureds have online access to policy documents and are encouraged to pay their premiums online.  All TLIE Board meetings in 2020 have been held remotely.

Please be assured that TLIE’s financial condition remains very strong with ample capacity to cover all obligations and support further growth.  As a member-owned company, TLIE operates conservatively and distributes excess profits back to its members.  Over the past 23 years, TLIE has returned $58,800,000 to its member insureds, including $26 million over the past 6 years!

Thank you for your continued support of TLIE, and please contact me or any of TLIE’s management team with any questions or comments.